Effective Date: August 20, 2026
By accessing or using the services provided by UniLocal ("UniLocal," "we," "us," or "our"), including website design, local SEO, Google Business Profile management, paid advertising, social media management, reputation management, and related digital marketing services (collectively, the "Services"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
UniLocal provides digital marketing services to small and mid-size businesses, which may include website development, pay-per-click (PPC) advertising campaigns, local search engine optimization (SEO), Google Business Profile and Google Maps optimization, logo and brand design, social media management, online reputation management, content creation and photography, and voice search optimization. The specific scope, deliverables, and pricing for your Services will be outlined in a separate proposal, order form, or service agreement ("Service Agreement") provided to you before work begins.
You agree to provide accurate, current, and complete information reasonably necessary for us to perform the Services, including timely access to relevant accounts, platforms, content, and approvals. Delays in providing requested information or approvals may delay delivery of the Services. You are responsible for maintaining the confidentiality of any account credentials you share with us and for all activity that occurs through accounts you control.
Fees for the Services are set out in your Service Agreement. Unless otherwise agreed in writing, fees are billed in advance on a recurring basis (e.g., monthly) or as otherwise specified. Late payments may result in suspension of Services until your account is brought current. All fees are non-refundable except as expressly stated in your Service Agreement or as required by law.
Your Service Agreement begins on the date specified and continues on the billing cycle described until terminated by either party. Either party may terminate ongoing Services by providing written notice as specified in your Service Agreement. Upon termination, you remain responsible for fees incurred through the effective date of termination. Certain sections of these Terms — including ownership, confidentiality, limitation of liability, and indemnification — survive termination.
We want your business to own what we build for you. Subject to full payment of all applicable fees, final deliverables created specifically for you under your Service Agreement — such as your website, logo files, and original written or visual content we create for you — become your property upon completion and payment. This does not include: (a) our proprietary tools, templates, processes, and know-how used to deliver the Services, which remain our property; (b) third-party assets (such as licensed stock photography, fonts, plugins, or software) that remain subject to their own license terms; or (c) your accounts on third-party platforms (such as your Google Business Profile, social media accounts, or ad accounts), which you own and to which we are simply granted access to perform the Services.
Digital marketing results depend on many factors outside our control, including third-party platform algorithms (such as Google, Meta, Apple, Yelp, and others), market competition, and your industry. While we work diligently and in good faith to improve your visibility, rankings, traffic, and leads, we do not guarantee specific rankings, traffic levels, lead volume, sales, or other results.
Many of our Services involve managing or optimizing your presence on third-party platforms, including Google, Meta (Facebook/Instagram), Apple Maps, Yelp, TikTok, and Bing. Your use of these platforms is subject to their own terms of service and policies, which you are responsible for reviewing and complying with. We are not responsible for changes, outages, suspensions, or policy enforcement actions taken by third-party platforms that are outside our control.
Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party in connection with the Services, and to use such information solely to perform its obligations under these Terms, except as required by law.
To the fullest extent permitted by law, UniLocal's total liability arising out of or relating to the Services will not exceed the total fees paid by you to UniLocal in the three (3) months preceding the event giving rise to the claim. In no event will UniLocal be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities, even if advised of the possibility of such damages.
You agree to indemnify and hold UniLocal harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Services, or content or materials you provide to us for use in the Services.
These Terms are governed by the laws of the state in which UniLocal is headquartered, without regard to its conflict of law principles, unless otherwise specified in your Service Agreement.
We may update these Terms from time to time. The effective date above reflects the date of the most recent revision. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, please reach out — we're happy to help.
Call (657) 252-0820 or visit our Contact page. You can also view our Accessibility Statement.
Online marketing isn’t just about technology; it’s about connecting with your customers where they are – online.
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